Assessment not launching

The online assessments are compatible with multiple browsers, including Chrome, Microsoft Edge, Microsoft Internet Explorer 10+, Firefox and Safari. We recommend using the latest version of your browser.

Check you are using the latest version of your browser

If the test is not loading, you may not be using the latest version of your browser. Below are links to guidance for checking and updating the most popular browsers.

Chrome

Microsoft Edge

Microsoft Internet Explorer

Firefox

Safari on Mac

Safari on iPhone/iPad

Did this resolve your problem?